Baby boomers have a keen eye for a deal
While statistically, baby boomers are 30% more likely than everyone else to fall into the high-income bracket, that doesn’t necessarily mean they’re the biggest spenders.
In fact, boomer vacationers are ahead of other generations for saying they’re price-conscious (just over half say this).
They’re no strangers to sniffing out the best deals. When it comes to thinking about travel services, baby boomers scored highest of all generations for saying value for money and competitive price are important - so if there’s a deal to be had, it’s likely they’ll want it.
They’re also the most likely of all generations to shop around for deals, so put your best foot forward when it comes to competitive pricing if you want them to book with you.
But competing on price isn’t possible or desirable for everyone. Fortunately, there’s other ways you can incentivize.
Just over half of this group also say they use loyalty/reward programs – at least 10 percentage points higher than other generations, so this could be an effective way to get them onside.
And if this isn’t an option, hark back to nailing the basics, focusing on what matters most to baby boomers: free cancellation/rebooking and hygiene standards. These two attributes came out higher for baby boomers than for any other generation. Putting these front and center of your strategy could help to increase the value they place on your offering, and set you apart from competitors.