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For Immediate Release
Contact: Sales, 360-397-1098
GWI Software Announces c.Support® Version 5.6 for Microsoft® Windows®
May 24, 2007 - Vancouver, WA - GWI Software, an industry-leading provider of comprehensive IT help
desk software applications, today announced the availability of c.Support Version 5.6, an integrated
service desk solution built for Microsoft Window Servers and the web.
c.Support is a powerful, yet flexible enterprise service desk application that enables support
organizations to coordinate, manage and track everyday support activities, as well as more complex
workflows that involve several people or departments and interdependent tasks. Integrated features
include incident management, workflow management, service level management, knowledge management,
asset management, customer self-support, custom reporting, and more.
c.Support version 5.6 marks a significant rollout only three months after the release of version
5.5. “GWI Software has always been known as a company that actively rolls out new versions of our
products to meet the demands of customers and industry trends,” said GWI President Edith Cano.
“2007 is proving to be no different. We released version 5.5 in February, are releasing version
5.6 today, and are already coding major enhancements for another release in the late summer, early
fall.”
About GWI Software
(www.GWI.com) is a leader in providing powerful,
yet flexible support solutions for IT service desk applications. With over 2,500 installations in
organizations located worldwide, GWI’s highly customizable service automation solutions are used by
companies such as LensCrafters, Panasonic, State of Missouri, Philips Semiconductors, and Telesat
Canada. The company is privately held and based in Vancouver, Washington.
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