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For Immediate Release
Contact: Sales, 360-397-1098
GWI Software Announces Compliance with New Daylight Savings Time Changes
February 21, 2007 - Vancouver, WA - GWI Software, an industry-leading provider of comprehensive IT help
desk software applications, today announced that both recent releases of its flagship product,
c.Support® Version 5.5 for Windows® and c.Support® 2007 for Lotus®, fully support daylight savings
time changes resulting from Congress’ Energy Policy Act of 2005 going into effect March 11,
2007.
The Act, which results in daylight savings time occurring three weeks earlier this spring and one
week later next fall, was designed to foster energy savings but has created uncertainties for many
businesses and software developers. One such vendor is Microsoft®, who released a daylight savings
patch through its automatic update feature, but has cautioned users regarding confusion on meeting
times in its Outlook® application during the change.
Another concern among businesses is that legacy systems, which were originally built to handle
previous time formats, may no longer be supported by manufacturers. Likened to the Y2K scare on a
lesser scale, the effects of the new time changes are somewhat unknown.
“The latest releases of c.Support fully accept the new daylight savings time changes and GWI Software
is positioned to help any customer with an active maintenance agreement upgrade to the latest version
with minimal effort and zero cost” said GWI President Edith Cano. “GWI is also prepared to work with
legacy users who have fallen off maintenance to make sure their usage is uninterrupted as well.”
About GWI Software
(www.GWI.com) is a leader in providing powerful,
yet flexible support solutions for IT service desk applications. With over 2,500 installations in
organizations located worldwide, GWI’s highly customizable solutions are used by companies such as
LensCrafters, Panasonic, State of Missouri, Philips Semiconductors, and Telesat Canada. The company
is privately held and based in Vancouver, Washington.
Pricing and Availability
Current GWI Software users with active maintenance agreements may upgrade to the latest releases of
c.Support at no cost by contacting their sales or support representative. Legacy users with inactive maintenance
agreements are encouraged to contact GWI Software at 1-888-494-7638 or e-mail sales@GWI.com.
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