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For Immediate Release
Contact: Sales, 360-397-1098
GWI Software Announces c.Support® Version 5.5 and c.Support® 2007
February 15, 2007 - Vancouver, WA - GWI Software, an industry-leading provider of comprehensive IT help
desk software applications, today announced the availability of c.Support Version 5.5 and c.Support
2007, integrated service automation solutions built for Microsoft® Window® Servers, IBM® Lotus
Notes®/Domino™, and the web.
c.Support is a powerful, yet flexible service management application that enables support
organizations to coordinate, manage and track everyday support activities, as well as more
complex workflows that involve several people or departments and interdependent tasks. Integrated
features include call tracking, incident management, workflow management, knowledge management,
asset management, customer self-support, custom reporting, and more.
“As we approach GWI Software’s 15th anniversary in April, we’re excited to continue our dedication
towards delivering industry-leading help desk solutions and the best overall customer ownership
experience for users of our solutions,” said GWI President Edith Cano. “With the help desk software
industry becoming more commodity driven, our commitment to product support and our customers will
continue to set us apart from the pack as we continue to gain market share.”
About GWI Software
(www.GWI.com) is a leader in providing powerful,
yet flexible support solutions for IT service desk applications. With over 2,500 installations in
organizations located worldwide, GWI’s highly customizable solutions are used by companies such as
LensCrafters, Panasonic, State of Missouri, Philips Semiconductors, and Telesat Canada. The company
is privately held and based in Vancouver, Washington.
Pricing and Availability
c.Support v5.5 and c.Support 2007 are commercially available now. Current GWI Software users with active
maintenance licenses may upgrade at no cost by contacting their sales or support representative. For
pricing and further information, please call GWI Software at 1-888-494-7638 or e-mail
sales@GWI.com.
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